The map below depicts the most recent cities in the United States where Dominion Energy users have reported problems and outages. If you are experiencing problems with Dominion Energy, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dominion Energy users affected:
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Dominion Energy is a North American power and energy company that supplies electricity in parts of Virginia, North Carolina, and South Carolina and supplies natural gas to parts of Utah, Idaho and Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. Dominion also has generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 68 |
| Richmond, VA | 43 |
| Roanoke, VA | 24 |
| Charlotte, NC | 23 |
| Virginia Beach, VA | 19 |
| Philadelphia, PA | 15 |
| Chesapeake, VA | 15 |
| Norfolk, VA | 15 |
| Ashburn, VA | 12 |
| Fairfax, VA | 11 |
| Baltimore, MD | 11 |
| Alexandria, VA | 11 |
| Oklahoma City, OK | 10 |
| Williamsburg, VA | 9 |
| New Castle, DE | 8 |
| Arlington, VA | 8 |
| Hyattsville, MD | 7 |
| Charlottesville, VA | 7 |
| Newport News, VA | 7 |
| Birmingham, AL | 7 |
| Fredericksburg, VA | 6 |
| Henrico County, VA | 5 |
| Vienna, VA | 5 |
| Atlanta, GA | 5 |
| New York City, NY | 4 |
| Woodbridge, VA | 4 |
| Burke, VA | 4 |
| Los Angeles, CA | 4 |
| Hampton, VA | 4 |
| Miami, FL | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Dominion Energy Issues Reports
Latest outage, problems and issue reports in social media:
MaryKirk Pollard (@kirkland24) reported @DominionEnergy hi. Why can’t you get my power turned on? This is a serious issue. You can’t turn my power on because “your system is down”? What does that mean? Are we experiencing power outages in Richmond? My neighbors have power.
- The Phenomenal Sir (@Phenomenal_Sir) reported
@DominionEnergy Our projected time of restoration was 11pm Saturday, we still have no heat and now the status has changed from "Crew Dispatched" to "Reassigning". What the heck @DominionEnergy
- jongibson (@jongibson) reported
@DominionEnergy your phone customer service automated system is awful. been trying to get through to discuss a bill and it keeps switching to a different language and advancing with no prompt. #frustrated
- Michael DeMatteo (@MichaelDeMatteo) reported
First Christmas Eve in a hotel. I was ok to stay home but other family members were not. 48 degrees and falling in the house and still no power. 4 degrees overnight here.@DominionEnergy Rebate option off bill with receipt? Any options there?
- Chazz (@nvckorn) reported
@DominionEnergy My December 2022 bill was 120 kwh's more than December 2021. The only difference is I now have a digital (smart meter). And I was gone for more more than 1 week during the current billing period. I have spoken with Revenue Protection and Customer Relations and I was stonewalled.
- Steve (@Steven2525a) reported
@domenergysc @DominionEnergy Support solar power on for new housing?
- TheEvidenceSuggests (@LazarusHarshaw) reported
@DominionEnergy Today is a perfect day for patriots to pursue excellence by blocking every advertiser. Advertiser support of an insane billionaire isn’t good for anyone; they are wasting their money here.
- Andrew Barker (@ajbarker50) reported
@DominionEnergy can you guys please get your business in line! Multiple houses in my area with frozen gas lines, meters replaced, lines blown out and frozen within hours. There is a major problem, we are 5 days into winter!!! Fix this!!!
- Robin "Defend Democracy & read books" Kirk (@RobinKirk) reported
My @DominionEnergy "budget" billing increased by a whopping 67% even tho my usage is down. @NC_Governor @NCAGO is extortion now legal in North Carolina? #energybills
- Mel (she•her) (@melbee4444) reported
@MxAngelf*ck Still no power at the house…my heart hurts. So many families without heat for way over 24 hours at this point😔 @DominionEnergy owes us at this point.
- Chuck Segall (@chucksegall) reported
HUGE tip of the Santa Cap to the two gentlemen from @DominionEnergy who just left my house after getting the gas flowing again. My entire street is having gas pressure problems and it caused the furnace to stop cranking out the heat
- Brianna Goodwin (@bgooody2) reported
@DominionEnergy you guys shut off our power (PAYING CUSTOMERS) due to a mix up on YOUR end. We have two dogs with epilepsy, any change to their routine triggers seizures. And your refusing to send a technician until MONDAY? In the middle of winter??
- Patrick Rooney (@PatrickRooney_) reported
@DominionEnergy are you having a billing system issue?
- Will Haynie (@willhaynie) reported
@stevesolari1 @domenergysc @DominionEnergy Just seeing this. Sorry for your situation. I hope things were worked out alright?
- Dr. Mary Finley-Brook 🕷🕸 🌍 (@geoyapti) reported
"To participate, customers may purchase carbon offsets for as little as $3 per month. A typical residential customer can offset their entire carbon footprint from natural gas usage for just $12 a month."This is such a stinking pile of 💩 @DominionEnergy!
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